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Privacy Policy

Please review our privacy policy below.

Privacy Policy

Updated July 1, 2019

WellPower, Inc. (“WellPower” or “We”) respects the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy. This Privacy Policy is hereby incorporated by reference into the User Agreement.

Our objective is to design and manage our site to meet current industry standards of privacy and security, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). While no website can be 100% secure, WellPower has security measures in place to protect against the loss, misuse and alteration of the information under our control. For all personally identifiable information, WellPower’s Web Server uses encryption technology to ensure private and authenticated communication by encrypting (via 128-bit SSL encryption standard) all user-identifying data between two parties (customer and Website).

Access to WellPower’s database is protected by physical security, with access limited to few personnel. WellPower’s database IP is only accessible through our application and not visible over the Internet. WellPower’s servers are continuously monitored for network intrusion.

The Information We Collect

WellPower collects and stores your Profile in order for you to manage your health. You may be given the option to obtain a User ID and Password to log on to this Website and access your protected healthcare information.

This Website's registration form may require that you give WellPower your personal and controlled e-mail address (we strongly recommend that this not be your work-related address) and certain personal information (currently your first and last name, member ID number, and birth date). Using your registration information, WellPower develops a Profile for you in order for you to receive optimal benefits when you are using our Website.

In addition, WellPower automatically gathers general statistical information about our Website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. WellPower uses this data in the aggregate to determine how much our customers use parts of our Website so we can improve our Website. WellPower also provides this statistical information to third parties.

The Way We Use information

WellPower is not engaged in rendering medical advice. There are instances in which WellPower might use the personal information you voluntarily submit internally. In addition, WellPower may disclose your personal information, as described herein, to our agents, third-party partners, and affiliates to enable them to perform certain functions for us.

WellPower uses your personally identifying information to improve our marketing and promotional efforts, to statistically analyze Website usage, to improve our content and product offerings and to customize our Website's content, layout, and services.

WellPower may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. WellPower may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.

WellPower may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Website.

WellPower may also use or disclose information to resolve disputes, investigate problems, or enforce our User Agreement. At times, WellPower may review status or activity of multiple users to do so. WellPower may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

WellPower uses your IP address to help diagnose problems with our server, to manage our Website and to enhance our Website based on the usage pattern data we receive.

Third Party Practices

This Website contains links to other sites. WellPower is not responsible for the privacy practices of such sites. WellPower recommends that you review the privacy and security policies of such sites should you so desire.

Member Communications and Forums

This Website may make (as available) chat rooms, forums, message boards, and/or news groups available to you. Please remember that any information (including personal and medical information) that you reveal in WellPower’s public forums (such as a bulletin board, posting, chat room/event) are not protected by this Privacy Policy. Third parties not related to WellPower will see such postings. What you've written could be used by others in ways WellPower is unable to control or predict, including to contact you for unauthorized purposes. Also, if you access a third party site from a link on your employer’s or health plan’s website, any information you reveal on that site is not subject to this Privacy Policy. You should consult the privacy policies of each site you visit.

You are responsible for the content and information contained in any communications you may send to this Website, including its truthfulness and accuracy. You agree that you will not upload or transmit any communications that infringe any patent, trademark, trade secret, service mark, copyright or other proprietary rights of any party. You warrant that your communications comply with federal, local and international laws respecting trademark, trade secret, service mark, copyright or other proprietary rights of any party.

Children Under 14

WellPower has no way of distinguishing the age of individuals who access our Website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided WellPower with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, you can contact us at Please write “Privacy” in the Subject line.

Changes to Our Privacy Policy

Any changes to WellPower’s Privacy Policy will be communicated through this Website at least in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy.


By using WellPower’s Website, you consent to the collection and use of this information in the manner we describe.